POLICY & PRIVACY
Privacy Policy
Shower Door Seals Direct is committed to protecting your personal information and using it responsibly to process orders, provide customer service, and operate our website.
Effective Date: October 13, 2026
About This Privacy Policy
Shower Door Seals Direct ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit ShowerDoorSealsDirect.com, place an order, contact Customer Service, submit a form, or otherwise interact with our website.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
When you place an order or contact us, we may receive information necessary to complete your purchase and provide customer service. This may include your name, billing and shipping address, email address, telephone number, order information, products purchased, and information you voluntarily provide through our Customer Service forms.
Our website may also collect standard technical information associated with your visit, such as browser, device, and website usage information, through cookies or similar technologies used to operate and improve the website.
How We Use Your Information
We use personal information as reasonably necessary to process and fulfill orders, arrange shipping, communicate about purchases, provide Customer Service, respond to returns or refund requests, help identify shower door seals and replacement parts, maintain our website, prevent fraud, and comply with applicable legal and business obligations.
Information submitted through our Customer Service system, including product photos or documents you choose to upload, may be used to review your request and help our team provide assistance.
We Do Not Sell Your Personal Information
Shower Door Seals Direct does not sell or rent your personal information to third parties for their own marketing purposes.
Information may be provided to service providers when reasonably necessary to operate our business or complete your transaction, such as payment processors, shipping carriers, website and hosting providers, and other services that support our online store.
These providers receive information only as necessary for the services they perform and are subject to their own privacy and security practices.
Payment Information
Payments made through ShowerDoorSealsDirect.com are processed using our authorized payment service providers. Payment information may be transmitted directly to the payment processor to authorize and complete your transaction.
We do not use your payment information for purposes unrelated to processing your purchase, handling refunds, preventing fraud, or meeting applicable legal and financial requirements.
Shipping & Order Fulfillment
Information necessary to deliver your order may be provided to shipping carriers and other fulfillment providers. This may include your name, delivery address, telephone number, email address, and other information reasonably necessary to complete the shipment.
This information is provided for order fulfillment, delivery, tracking, and related customer support.
Cookies & Website Technologies
ShowerDoorSealsDirect.com may use cookies and similar technologies that help the website function, remember preferences, understand website activity, measure performance, and improve the shopping experience.
Your browser may allow you to control or disable certain cookies. Disabling some cookies may affect website features, shopping cart functionality, or other parts of the online store.
Data Retention
We retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, administer returns and refunds, maintain transaction records, prevent fraud, and satisfy applicable legal, tax, accounting, or business requirements.
Information that is no longer reasonably required may be deleted or otherwise handled in accordance with our business and legal obligations.
Your Privacy Rights
Depending on where you live, applicable law may give you certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information we maintain about you.
If you would like to make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
Children's Privacy
Our website, products, and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical measures intended to protect personal information handled through our website and business operations.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their account and personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable requirements.
When this policy is updated, the revised version will be posted on this page with an updated effective date.
Contact Shower Door Seals Direct
If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact our Customer Service team.